Welcome to Farmers & Merchants State Bank!
At F&M, we’re committed to helping you reach your financial goals. From Checking and Savings accounts to Home Loans, Commercial & Agricultural services and more, we can help guide you and provide a financial solution unique to your banking needs.
Key Dates to Remember
Friday, October 1
Perpetual Federal Savings Bank rebranded as Farmers & Merchants State Bank
Friday, October 16 at 5:30p.m.
Banking offices close for the weekend
Saturday & Sunday
- Perpetual Federal Savings Bank will be closed
Monday, October 18
- Banking office reopens with regular hours
- Online Banking and Bill Pay enrollment available on fm.bank
- F&M Bank Mobile App available for download
WE’RE HERE TO HELP!
Our call center will have extended support hours during the conversion period (starting October 18th) to aid in the transition to F&M. You may call your local PFSB office or F&M at 800.451.7843, Monday – Tuesday 8:00am – 6:00pm; Wednesday – Thursday 8:00am – 5:00pm; Friday 8:00am – 5:30 and Saturday from 8:00am – 12:00pm.
- How will I benefit when Perpetual Federal Savings Bank becomes part of Farmers & Merchants State Bank?
Perpetual Federal Savings Bank and Farmers & Merchants State Bank are both community-based banks and are alike in many ways. F&M will continue its tradition of local, personal service. Plus, now we can do more for you than ever before. Please read through this account information guide for details about services that will soon be available to you.
- When will my Perpetual accounts convert to F&M accounts?
Your accounts automatically convert to F&M accounts at the beginning of business Monday, October 18, 2021.
- Where can I conduct my banking?
For now, please continue to bank at your local office. Beginning October 18, 2021, you’ll also have access to full-service banking throughout the F&M market, including 31 office locations and 50 ATMs across Champaign, Defiance, Fulton, Hancock, Henry, Lucas, Williams and Wood counties in Ohio and Adams, Allen, DeKalb, Jay, Steuben and Wells counties in Indiana. Starting October 18, 2021 you can also bank by phone 24 hours a day, 7 days a week through EZ Access Line, our telephone banking, by calling 800.451.7843, via online banking services, F&M Online at www.fm.bank, or via F&M Mobile Banking.
- What about my savings and checking account numbers and checks?
We will be slightly modifying your checking account number by dropping the first two digits. This will not stop any direct deposits, automatic withdrawals, or any checks you have written. We will notify anyone debiting or crediting your Perpetual Federal account of your account number change which may result with them reaching out to you. You may also reach out to these entities on your own. You can continue to use your Perpetual Federal Savings Bank checks until your supply is depleted at which time you will need to order F&M checks with F&M’s routing and transit number.
We will be slightly modifying your Certificate of Deposit (CD) and IRA account numbers by dropping the first two digits. This change will not affect how your account will function going forward.
Your savings account number will remain the same.
- Will my direct deposit and automatic transfer continue as before?
Yes. If you have a direct deposit of Social Security, payroll or other regular payments, your current service will continue without interruption. We will notify anyone debiting or crediting your Perpetual Federal account of your account number change which may result with them reaching out to you. You may also reach out to these entities on your own. In addition, if you have automatic transfers between your deposit accounts or automatic deductions of loan payments, these services will continue without interruption. (Please note: if your automatic payment should fall on a non-business day, these transactions will occur on the next business day.)
- Will stop payment requests I made at Perpetual Federal Savings Bank be honored?
Yes. If you currently have a stop payment order in effect for any item on your account, it will be honored by F&M.
- Is Overdraft Protection available at F&M?
Yes. If you protected your checking account through transfers from savings, checking, home equity, line of credit or business line of credit, this service will continue. Established amounts will be transferred for a fee of $5.00 per month and will be assessed to accounts on or after April 1, 2022.
In addition, checking account holders of Perpetual Federal Savings Bank will enjoy the benefits of our Courtesy Pay program. Courtesy Pay is a discretionary overdraft service for eligible checking accounts, in which F&M strives to pay checks and auto draft items when funds are not available in your account.
- Will my Christmas Club continue?
Yes. Your Christmas Club account will mature on October 5, 2022. At annual maturity, Christmas Club funds will be automatically deposited to an account specified for direct deposit of these funds.
- When will I receive statements for my checking and savings accounts?
In the future, your checking statement will arrive around the same time of the month as before. You will receive your savings statement quarterly on January 15, April 15, July 15 and October 15, or monthly if you had electronic activity during the month.
- Are combined statements available at F&M?
Yes. If you currently have a combined statement, it will continue. If you would like to request a combined account statement, please visit your local office or call us at 800.451.7843. A checking account is required for a combined statement. You may add your savings, which will be reported in detail, as well as your CDs, IRAs and loans which will be reported in the summary section.
- After conversion, will my monthly checking statement change?
No. Your current statement preferences will continue. Customers who are currently receiving check images with their statements will automatically continue receiving this service. Images of all your cancelled checks may be printed in an easy-to-read format and be included in your monthly statement. Your check images may serve as proof of payment and receipt of your transactions. Check images are also available at no charge through F&M Online Banking.
- I have accounts at both Perpetual Federal Savings Bank and F&M. Will my deposit accounts continue to be FDIC-Insured?
Yes. Please be assured that your deposits will continue to be FDIC-insured up to the maximum allowed by law. If you currently have deposits at both banks and these deposits total more than the FDIC insured limits because of this change, your deposits at each office will continue to be insured separately for a period of six months after the transition. Your Certificates of Deposits will continue to be separately insured until the earliest maturity date after the end of the six-month period. After the transition period, your funds at the combined banks will be added together for the purpose of determining the amount of your FDIC coverage. If you have more than $250,000 in combined deposits, we will be pleased to discuss different ways that your accounts may be insured at F&M. If you would like information about coverage, please visit your local office to request a copy of our brochure about FDIC insurance.
- Will I receive a new loan or savings passbook?
Loan and savings passbooks will no longer be offered. Savings resisters will be provided upon request. Savings Statements or monthly billing statements will be provided. You may access your statements and account history online once you enroll.
Prior to October 18
Contact your local Perpetual Federal Savings Bank office.
On or after October 18
Contact your local office or call Farmers & Merchants State Bank at 800.451.7843.