It has come to our attention that our customer care number is being imitated. You may get a call from a scammer claiming to be from the bank and asking for personal and bank details. Please note: We will NEVER call you to verify personal information. If you receive such a call, do not share your details and report the incident to us immediately. Stay safe and thank you for your vigilance!
Call, email or drop by a branch at your convenience.
We're at your service weekdays and Saturdays, except for bank holidays.
Customer Care Center phone #: 419.446.4817
Hours: MON – THUR
8:00 a.m. – 5:00 p.m.
FRI
8:00 a.m. – 6:00 p.m.
SAT
8:00 a.m. – Noon
*Except for bank holidays
Tell us how we’re doing. Just complete this form, and we’ll circle back asap! Need help with online banking? Reach out anytime.