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It has come to our attention that our customer care number is being imitated. You may get a call from a scammer claiming to be from the bank and asking for personal and bank details. Please note: We will NEVER call you to verify personal information. If you receive such a call, do not share your details and report the incident to us immediately. Stay safe and thank you for your vigilance!

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We're at your service weekdays and Saturdays, except for bank holidays.

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Customer Care Center phone #: 419.446.4817

Hours: MON – THUR

8:00 a.m. – 5:00 p.m.

FRI

8:00 a.m. – 6:00 p.m.

SAT

8:00 a.m. – Noon

*Except for bank holidays

Tell us how we’re doing. Just complete this form, and we’ll circle back asap! Need help with online banking? Reach out anytime.

419.446.4817

Frequently Asked Questions

Yes, it’s best to to make an appointment. Our lenders are available for one-on-one meetings Monday-Friday during our regular business hours. Call your local branch or fill out our secure online form to schedule an appointment.

Wire transfers are available at any of our local bank branch locations.

We operate 22 full-service locations in northwestern Ohio and a loan production office in Bryan.

We have 15 full-service local bank branches in northeast Indiana and a loan production office in Muncie.

We offer safe deposit boxes in a variety of sizes, cashier’s checks, and notary services. Reach out for details on safe deposit boxes and call ahead for availability of notary services.

We make lending decisions and process all loans – auto loans, mortgage loans, personal loans, business loans and commercial real estate loans – out of our loan production offices in Indiana, Michigan and Ohio.

Need to cash checks? Wire funds? Meet with a mortgage lender? We’re at your service weekdays and Saturdays, except for bank holidays. Check locations for hours.