In preparation for the 2020 tax season, please be aware some of our customers may be receiving duplicate tax forms. The forms were prepared and sent from two different sources, so while the information is the same, the form looks different. We would like to assure everyone that the information has only been reported to the IRS once, and that it will not affect your tax obligation. You should keep one of the forms for your tax preparer and discard the duplicate.
Lost or Stolen Card
Lost or Stolen Card
If your F&M Card has been lost or stolen, notify us immediately.
For Credit Cards:
Call toll-free at: 800-325-3678; 24 hours, 7 days a week.
For Debit Cards:
Call toll-free at: 800-451-7843 or 419-446-2501 during regular banking hours. If the bank is closed: Call toll-free at: 800-417-8715.
To activate and set a PIN on your F&M debit card call: 1-800-992-3808, 24 hours, 7 days a week.