Mobile Banking with My Cards

Mobile Banking with My Cards

A better debit card experience is at your fingertips

Do even more from a single convenient platform

Ready for an easier way to manage your debit cards? Our upgraded card experience puts more control, convenience and safety in your hands. From instant card activations to clearer merchant transaction info to robust fraud protections, now you can do even more from one convenient place. Read about these great features below!

  • Feel more empowered.

  • Discover more convenience.

  • Find more clarity.

  • Feel more secure.

With your new and improved card experience, you can:

Control your cards on your terms.

Feel more empowered.

  • Turn your cards on/off at your discretion.
  • Know where every card is stored online.
  • Set spending limits based on location, amount, merchant type and transaction type.
  • Create travel plan notifications.

Enhanced features enable a smoother user experience.

Discover more convenience.

  • Enjoy 24/7 access to your cards.
  • Easily add cards to digital wallets.
  • Access card credentials without needing your physical card.
  • Withdraw cash from ATMs without needing your card.
  • Click to call for:
    • Card activation
    • Set PIN number
    • Report card lost or stolen

Deeper insights into spending means deeper understanding.

Find more clarity.

  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of spending with a glance.
  • View merchant name, logo, exact location on map and contact information.
  • Contact merchants directly based on transactions.
  • View spend by what, when and where.

Use your card confidently with uncompromising fraud protection.

Feel more secure.

  • Report cards lost or stolen with ease.
  • Immediately turn off a lost or stolen card.
  • Keep in constant communication with your financial institution with two-way fraud alert.
  • Disclaimers

Frequently asked questions

  • Will this be available in online banking?
  • No. My Card will only be available on the personal Mobile App.

  • What card products can be added?
  • F&M’s personal and business debit cards can be linked.

  • Is there a cost?
  • No, it is free!

  • What are the key features of My Cards?
  • Key features are:

    • Card controls and alerts
    • Push provisioning to digital wallets (Apple Pay®, Google Pay™)
    • Self-service features
    • Spend insights
    • Enriched transaction details
  • Can I customize the alerts I receive?
  • You can control the type of alerts received based on card activities such as:

    • Locations
    • Merchant types
    • Transaction types
    • Spend limits
  • Can I stop alerts at any time?
  • Yes, you can stop alerts by logging into the mobile app and turning off alerts.

  • What happens if I have fraud on my debit card? What happens to my alerts/controls?
  • Once your new card is activated, log into the mobile app, under Quick Links, click on My Cards and set up your alerts/controls on your new debit card. The alerts/controls on the closed debit card will no longer be in effect.

  • What happens if the app is down, or I cannot access my mobile app?
  • If the mobile app is down, card alerts/controls are still be in place. For assistance with My Cards, contact us at 800.451.7843.

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